Chat & Email Support Specialist – Alcohol and Drugs Advisory Service, Essex/Remote, Full-time
ADASUK is a leading provider of support services for individuals and families dealing with alcohol and drug-related challenges. Our mission is to offer confidential, empathetic, and professional assistance to those in need. We are currently seeking a dedicated Chat & Email Support Specialist to join our team, providing vital online support to our clients.
As a Chat & Email Support Specialist for ADASUK, you will play a pivotal role in extending our reach and offering a lifeline to individuals seeking help and guidance related to alcohol and drug issues. You will be a compassionate, non-judgmental, and knowledgeable resource, assisting clients through chat and email communication to address their concerns and provide them with valuable information and support.
– Bachelor’s degree in psychology, counselling, social work, or a related field (preferred).
– Strong written and verbal communication skills.
– Excellent active listening skills and empathy.
– Knowledge of alcohol and drug addiction, treatment options, and recovery resources.
– Experience in crisis intervention and mental health support is a plus.
– Familiarity with online chat and email support tools.
– Competitive salary.
– Comprehensive training and professional development opportunities.
– A supportive and collaborative team environment.
– The satisfaction of making a positive impact on the lives of individuals and families in need.
How to Apply:
If you are passionate about helping individuals on their journey to recovery and have the qualifications and dedication to excel in this role, please submit your resume and a cover letter explaining why you are a suitable candidate for the position to email@example.com
ADASUK is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences. We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Join us in making a meaningful difference in the lives of those affected by alcohol and drug addiction. Your compassionate support can be the guiding light for someone on their path to recovery.
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